16 Sep
|
Shriek of Silence
|
Kolkata
16 Sep
Shriek of Silence
Kolkata
Admin & Academic Operations Executive
Location: Kolkata
Employment Type: Full-Time
Experience: 3-5 years preferred
Salary: As per experience and suitability
About the Role
We are looking for a highly organised, responsible and proactive Admin & Academic Operations Executive to manage the day-to-day administration and coordination of our classes across multiple locations.
The ideal candidate should be comfortable communicating with parents, students and trainers, managing schedules and admissions, tracking fees and attendance, and efficiently operating our class-management app.
This is a hands-on coordination role that requires excellent follow-through, attention to detail and strong communication skills.
Key Responsibilities
Admissions & Student Management
- Handle enquiries and coordinate the complete admission process
- Maintain accurate student records and databases
- Coordinate student onboarding and class allocation
- Keep student information updated on the app
Parent Communication
- Communicate with parents regarding classes, schedules, attendance,
fees and important updates
- Send reminders, notices and other class-related communications
- Address routine parent queries and coordinate their resolution
- Maintain a skilled and positive relationship with parents
Class Coordination
- Coordinate classes across different locations and batches
- Maintain the class calendar and ensure schedules are updated
- Coordinate changes, cancellations, make-up classes and special sessions
- Ensure trainers and students have the correct class information
Trainer Coordination
- Coordinate with trainers regarding class schedules, attendance, worksheets, requirements and resources
- Track trainer requirements and follow up to ensure timely completion
- Communicate schedule changes and operational updates to trainers
- Ensure trainers are using the app correctly and updating required information
Fees & Payment Tracking
- Maintain accurate records of student fees an
📌 Admissions Officer (Kolkata)
🏢 Shriek of Silence
📍 Kolkata