Key Responsibilities
Sales & Business Performance
Achieve monthly and annual sales targets and business objectives.
Drive store revenue, profitability, conversion, ATV, UPT, and other key retail KPIs.
Analyse sales performance and implement action plans to improve productivity.
Drive promotions, current launches, and brand initiatives at the store level.
Monitor competitor activity and market trends.
Store Operations
Manage the day-to-day operations of the store.
Ensure adherence to company policies, SOPs, and operational standards.
Maintain high standards of visual merchandising, store presentation, and hygiene.
Monitor stock availability, replenishment, stock transfers, and inventory accuracy.
Minimise stock loss, damages, and shrinkage.
Ensure compliance with security, safety, and audit requirements.
Customer Experience
Deliver an excellent and consistent customer experience.
Handle customer queries, complaints, and escalations professionally.
Ensure the team follows customer-service and selling standards.
Build solid customer relationships and encourage repeat business.
Monitor customer feedback and implement improvements.
Team Management
Lead, motivate, and develop the store team.
Manage manpower planning, staffing, attendance, and rosters.




Set individual targets and monitor employee performance.
Conduct regular team briefings and performance reviews.
Identify training and development requirements.
Coach team members on product knowledge, selling skills, and customer engagement.
Maintain discipline and a positive working setting.
Inventory Management
Ensure accurate stock management and regular stock checks.
Monitor stock ageing, slow-moving products, and stock availability.
Coordinate stock replenishment with relevant teams.
Conduct periodic stock audits and ensure discrepancies are investigated and resolved.
Reporting & Compliance
Prepare and share daily, weekly, and monthly sales and operational reports.
Track store KPIs and provide performance updates to management.
Ensure all statutory, company, and brand compliance requirements are followed.
Support internal and external audits.

Key Performance Indicators (KPIs)
Sales achievement vs. target
Store profitability
Conversion rate
Average Transaction Value (ATV)
Units Per Transaction (UPT)
Customer satisfaction
Team productivity
Staff attrition and attendance
Inventory accuracy
Shrinkage / stock loss
Visual merchandising compliance
Audit scores

📌 Assistant Store Manager/ Store Manager: Delhi/ Ncr Bengaluru
🏢 Aone HR Services
📍 Bengaluru