Duties & Responsibilities ( List in the order of importance the duties & responsibilities of this job)
Strategy formulation and implementation:
To achieve goals set by organization in terms of collection efficiency, provision reversals, etc
To keep the team motivated at all times
To develop liaison with alternative channels Authorities, Influential Personalities, Prominent Lawyers etc. so as to be able to handle contingencies and facilitate efficacious functioning of the recovery department , in line with companys rules and regulations
Maintain an effective review mechanism to monitor results
Educating executives on increasing collection effectiveness through field collection,repossessions,guarantors etc.
Ensuring and leveraging productivity of executives right from inception
Budget & Profitability:
To monitor , drive and review the field force towards achieving the budgeted recovery
Ensure effective recovery of debt and NPA management
Drive Profitability & Ensure Portfolio Quality Maintenance
Timely repossession to ensure minimal disposal losses,



as per management norms
Product & Process related:
To understand reports and review team basis of reports and data
Identifying factors which can improve collection output
Identify non-performers and report to Divisional Head
Devise and develop process & procedures aimed at reducing cost of collections
Ensure audit compliance and rating parameters are met
HR & People management:
Provide guidance to teams to maintain an workplace that encourages participation, teamwork
Provide training support and content for functional and behavioural training of vertical field executives and managers for their development and retention
Improving engagement of department
To co-ordinate with the Accounts, Legal, Operations, H.R. and all other Functions for inputs and related functional support
Customer related: Addressing customer concerns, pertaining to collections

📌 Area Collection Manager Bad Debt Collections Nawada
🏢 Mahindra Finance
📍 Nawada