Develop and implement comprehensive telecalling strategies to achieve business objectives.
Lead and manage a team of telecallers, providing guidance and training to ensure high-quality performance.
Build and maintain solid relationships with customers, addressing their concerns and resolving issues promptly.
Analyze customer feedback and market trends to identify prospects for improvement.
Collaborate with cross-functional teams to align telecalling efforts with overall business goals.
Monitor and report on key performance indicators, such as call volume, conversion rates, and customer satisfaction.
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📌 Assistant Manager Telecalling Thane
🏢 Incred
📍 Thane