Location: Pune

Type: Full-Time | In office

Experience: 1 - 2 Years

Role Overview

We are looking for candidates skilled in outbound calling for information sharing and digital marketing support work. This role is ideal for candidates looking to start or grow their career in Sales and digital marketing .

Key Responsibilities:

- Maintain call and work-related records accurately
- Coordinate with the Business Development team and complete assigned tasks on time
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Identify and assess customers’ needs.
- Dial outbound and attend inbound calls of customer and leads.
- Use internal tools and methods to provide best possible service to the customer.
- Negotiate with leads on behalf of customer.
- Keep customer up-to date on the progress of his account.
- Follow communication procedures, guidelines and policies.

Qualification

- Diploma or Bachelor’s degree in any discipline
- Relevant 1year experience preferred
- Good communication skills in Hindi, Marathi & English
- Interest in customer support and digital marketing
- Willingness to learn and work on-site

📌 Business Development Support Executive (Pune)
🏢 Digitize Matrix
📍 Pune