Sky Service Escalation Redressal - RM-Sky Channel-Contact Centre Inbound - Responsible for handling and resolving customer escalations related to Sky service via inbound contact centre.
Role involves managing customer complaints and ensuring timely redressal to improve customer satisfaction.
Requires robust communication skills and ability to work in a contact centre setting.
Candidate will work primarily with inbound calls, focusing on escalation management.
The position is based in Hyderabad, specifically at Uppal location.
No explicit experience, education, or language requirements mentioned.
Suitable for candidates with prior experience in customer support or escalation handling roles.
The job demands attention to detail and problem-solving skills to manage escalated issues effectively.
📌 Customer Service Escalation Specialist Inbound Contact Centre Hyderabad
🏢 Kotak Mahindra Bank
📍 Hyderabad
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