Executive – Revenue Operations (Abandoned Cart Recovery) - B2C
Experience: 4+ year
Must have: Travel industry background (Eg: MMT, Goibibo, Yatra.com etc) and abandoned cart recovery experience
Relevant backgrounds: Outbound Calling, Tele-Sales, Inside Sales, Customer Retention or Customer Success
Budget / CTC: ₹8 - 10 LPA (Fixed)
This is primarily a B2C role, involving outbound calls to customers who abandoned their purchase journey, understanding objections and assisting them toward conversion.
Robust persuasion, objection handling, rapport-building and customer engagement skills are essential.
Candidates should be comfortable working with contact, productivity and conversion targets.
E-commerce/digital commerce and Salesforce/CRM experience will be preferred.

Common Role Details
Working Schedule / Shift Timings: 9-hour shift; timings are versatile—10:00 AM–7:00 PM
Work Model: Work From Office (WFO) | 5 days a week
Location: Hauz Khas, South Delhi

📌 Customer Service Representative Delhi
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