We are currently seeking experienced and passionate Auslan Interpreters to join our National Relay Service (NRS) Video Relay Service team.
Working remotely from home, you'll play a vital role in supporting the Deaf, hard of hearing, and speech communication difficulty communities by enabling accessible and meaningful communication. This is a rewarding opportunity to make a genuine difference while enjoying flexibility and the support of a dedicated team.
Key Responsibilities
As an Auslan Interpreter, you will:
- Deliver exceptional and skilled interpreting services to NRS customers.
- Facilitate clear and effective communication between callers.
- Respond efficiently and accurately to customer requests.
- Maintain strict confidentiality when handling personal and sensitive information.
- Adhere to the Interpreter Code of Ethics and professional standards.
- Contribute to a positive and inclusive customer experience.
What's in It for You?
- Fully remote work from the comfort of your home.
- All required equipment provided.
- Opportunity to be part of a highly supportive,
collaborative, and community-focused team.
- Access to a range of employee discounts and benefits.
- Meaningful work that directly supports accessibility and inclusion across Australia.
- Level 2 - Provisional Certified Auslan Interpreter $56.85 (plus casual loading if employed in casual capacity)
- Level 3 - Certified Auslan Interpreter $66.33 (plus casual loading if employed in casual capacity)
About You
To be successful in this role, you will have:
- NAATI accreditation as a Provisional Interpreter or Certified Interpreter.
- Strong experience interpreting within the Deaf community across a variety of settings.
- A thorough understanding of, and commitment to, the Interpreter Code of Ethics.
- Excellent communication, interpersonal, and customer service skills.
- The ability to work independently and maintain a high level of accuracy and professionalism.
- Current ASLIA membership (preferre
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