Job Description
JOB PURPOSE
nThe DWP Solution Consultant is a technical presales and solutioning specialist who designs winning, deliverable, and commercially viable solutions across Teceze's Digital Workplace (DWP) portfolio, delivered under the ONEWORKTM experience-led operating model.
nThe role sits at the intersection of Sales, Delivery, and the Centre of Excellence (COE) — translating client requirements into differentiated solution designs across Intelligent Service Desk, Endpoint Engineering & Up-to-date Management, Digital Experience (DEX) & Proactive Operations, AI & Intelligent Automation, M365/Teams & Copilot, Field & Deskside Services, Device Lifecycle & Depot Services, Smart Workplace & AV, and Workplace Security & Compliance.
nThe Solution Consultant plays a critical role in RFP/RFI responses, client workshops, solution architecture, effort estimation and pricing, and in building reusable IP that strengthens Teceze's competitive position in the DWP market.
nKEY RESPONSIBILITIES
n1. Presales & Solution Design
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- Partner with Sales to qualify opportunities and understand client pain points, current-state environment, and desired business/experience outcomes.n
- Design end-to-end DWP solutions spanning one or more sub-towers (Service Desk, Endpoint/UEM, DEX/AIOps, AI & Automation, Collaboration, Field Services, Device Lifecycle, Smart Workplace/AV, Security) tailored to client needs.n
- Lead or contribute to RFP/RFI/RFQ responses — solution narrative, service descriptions, org design, transition approach, staffing plans, and technology architecture.n
- Develop solution architecture and technical diagrams articulating the ONEWORKTM operating model — shared data, integration, governance, knowledge, and AI orchestration across the client's environment.n
- Build and deliver compelling client-facing presentations, solution demonstrations, and proofs of concept (POCs) / proofs of value (POVs).n
- Represent Teceze in client workshops, discovery sess

📌 DWP Solution Consultant (Bengaluru)
🏢 TECEZE
📍 Bengaluru