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- Responsible to acquire recent business – by driving the assigned line of business & achieve the set sales targets
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- Achieve the assigned revenue targets on a monthly / quarterly / annual basis
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- Responsible for margin management
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- Explore new markets to penetrate & achieve the benchmarked conversion ratio
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- Responsible for smooth on-boarding of customers and conduct seamless operations
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- Responsible for high accuracy and setting excellent customer service standards
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- Responsible for adhering to the set SOPs, policies and procedures at the branch & Airport
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- Ensuring all transactions are error free, accurately reported and are reconciled on a daily basis
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- Responsible to bring up to the notice of supervisor / reporting manager any non-compliance / non adherence to the set process and guidelines
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- Maintain effective co-ordination between the customer and the branch service delivery team
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- Responsible to report the actual daily position to dealing room
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- Be a team player and ensure a cohesive working
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- Relationship management with the customers for a long term mutually beneficial business association
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- Ensure adherence with statutory requirement comprising of RBI, FEMA and AML guidelines
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- Analyzing the CRM data and refining / sharpening the approach of the team
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- Giving inputs to the Digital Marketing team about customer trends and preferences
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📌 Assistant Manager- Sales (Bengaluru)
🏢 Thomas Cook India
📍 Bengaluru
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