Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Apache Spark

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behavior, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user feedback to maintain service reliability and support business continuity effectively.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues.




- Document troubleshooting steps and solutions to build a knowledge base for future reference.
- Assist in the implementation of process improvements to enhance system stability and performance.
- Support junior team members by sharing knowledge and providing guidance when necessary.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Apache Spark.
- Solid understanding of distributed computing concepts and big data processing frameworks.
- Experience in troubleshooting and performance tuning of large-scale data processing applications.
- Familiarity with cluster management and resource allocation in big data environments.
- Ability to analyze logs and system metrics to diagnose and resolve complex technical issues.
- Good communication skills to effectively collaborate with technical and non-technical stakeholders.

Additional Information
- The candidate should have minimum 3 years of experience in Apache Spark.
- This position is based at our BDC11 - SEZ office.
- A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru