Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Integrated Business Planning (IBP)

Good to have skills : NA

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying challenges and delivering timely solutions to maintain the smooth operation of critical applications. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring system reliability and performance throughout the day.

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.




- Coordinate with stakeholders to ensure alignment of support activities with business needs.
- Mentor junior team members to enhance their technical and problem-solving skills.
- Drive continuous improvement initiatives to optimize support processes and system stability.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Integrated Business Planning (IBP).
- Strong analytical and troubleshooting abilities related to SAP Integrated Business Planning environments.
- Experience in managing and supporting complex business applications and their integrations.
- Ability to work collaboratively with cross-functional teams to resolve technical issues.
- Familiarity with system monitoring tools and incident management processes.
- Excellent communication skills to effectively document and convey technical information.

Additional Information
- The candidate should have minimum 5 years of experience in SAP Integrated Business Planning (IBP).
- This position is based at our BDC14A - STPI office.
- A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru