Looking for a Director of Spa for our hotel Taj Palace, Lucknow.

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nResponsibilities:

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Direct and manage guest service standards which are consistent with the property’s standards and brand attributes
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Effectively work with Hotel Marketing, Public Relations, and Advertising to position and garner maximum Spa/Salon revenue.
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Ensure Spa and Salon property and equipment is properly used and maintained.
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Coordinate and conduct performance appraisals of the Spa/Salon Management in accordance with property and company guidelines and procedures.
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Organize business entertainment activities with clients and contacts to build relationship, educate on product and drive financial results.
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Monitor the market closely and report to news, happenings and market changes with direct effect on corporate business.
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Communicate effectively to ensure that the sales function is carried out smoothly and commitments are met.
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Build up positive rapport with the other hotel departments.
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Inform the management about any key corporate local events and VIP visits.
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nQualifications:

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Strong commercial acumen coupled with a robust personality capable of operating effectively under the pressure and rapid-pace of the deal marketplace.
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Excellent interpersonal skills required to challenge, negotiate and operate at a senior level.
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Experience of working on transactions, disputes or completion accounts would be an advantage.
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Previous experience in large hotel conferencing operations.
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Hotel Revenue Management - Thorough understanding of total hotel revenue management concepts, processes, and systems.
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📌 Director Of Spa Lucknow
🏢 The Indian Hotels Company Limited (IHCL)
📍 Lucknow