Job Description
Title: ECM Administrator – IBM FileNet
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Experience: 5+ years
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Location: Noida
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Skills Required: IBM FileNet ECM platform
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Notice Period: Immediate joiner or up to 1 month.
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We at Coforge are seeking a "ECM Administrator" to support IT operations in a rapid-paced manufacturing environment
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Key Responsibilities:
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- Administer, monitor, and maintain the IBM FileNet ECM Platform.
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- Perform installation, configuration, patching, upgrades, and environment maintenance activities.
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- Manage users, groups, roles, and access permissions across the FileNet environment.
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- Monitor system health, performance, and repository availability.
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- Troubleshoot platform, application, and content repository issues.
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- Handle incidents, service requests, and problem management activities within agreed SLAs.
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- Coordinate with OEM/vendor support teams for issue resolution and escalation.
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- Perform backup, recovery, and preventive maintenance activities as per FMS scope.
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- Ensure adherence to security, compliance, and operational standards.
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- Prepare technical documentation, operational reports, SOPs, and knowledge articles.
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📌 Enterprise Content Management (Noida)
🏢 Coforge
📍 Noida