Job Description

Role Overview !

n

The Project Manager – OEM Team will be responsible for driving end-to-end onboarding and implementation of OEM partners, dealers, and financing programs. The role involves managing cross-functional projects across Sales, Credit, Risk, Operations, Technology, Compliance, and Product teams to ensure successful launch and scaling of OEM financing partnerships.

n

The incumbent will act as a central coordinator between internal stakeholders and external partners, ensuring timely execution of projects, process automation initiatives, system integrations, and operational readiness while maintaining compliance with regulatory and organizational requirements.

n

Key Responsibilities

n

1. OEM Partner Onboarding & Program Launch

n

n
- Manage end-to-end onboarding of new OEMs, manufacturers, distributors, and dealer networks.
n
- Lead implementation of customized financing programs aligned with business objectives.
n
- Coordinate partner requirements, documentation, approvals, and launch activities.
n
- Ensure timely rollout of financing programs across designated dealer locations.
n
- Develop project plans and implementation roadmaps for recent partnerships.
n

n

2. Project Planning & Execution

n

n
- Define project scope, milestones, deliverables, timelines, and success metrics.
n
- Prepare project schedules and ensure adherence to agreed timelines.
n
- Track project progress and proactively address delays or dependencies.
n
- Conduct regular project review meetings with internal and external stakeholders.
n




- Ensure successful project closure with proper documentation and sign-offs.
n

n

3. Cross-Functional Stakeholder Management

n

n
- Collaborate closely with Risk, Credit, Operations, Sales, Product, Compliance, Technology, Legal, and Finance teams.
n
- Act as the single point of contact for project-related communication and issue resolution.
n
- Align internal processes with partner requirements while maintaining business controls.
n
- Drive stakeholder engagement and ensure timely completion of action items.
n

n

4. Technology & System Integration

n

n
- Lead API integration and digital onboarding projects for OEM and dealer ecosystems.
n
- Coordinate with technology teams for system configuration, UAT, deployment, and issue resolution.
n
- Support implementation of POS financing solutions and digital loan origination journeys.
n
- Ensure seamless integration between lending platforms, CRM systems, and partner interfaces.
n
- Drive adoption of digital and automated processes to improve customer experience.
n

n

5. Process Improvement & Automation

n

n
- Identify process gaps and recommend automation opportunities.
n




- Drive operational efficiency initiatives to reduce turnaround time and improve productivity.
n
- Standardize project implementation frameworks and governance processes.
n
- Monitor project outcomes and recommend continuous improvement measures.
n
- Develop and maintain SOPs, process documents, and operational guidelines.
n

n

6. Governance, Risk & Compliance

n

n
- Ensure compliance with RBI regulations, internal policies, and audit requirements.
n
- Identify project risks and develop mitigation plans.
n
- Monitor adherence to agreed SLAs and business performance parameters.
n
- Conduct periodic reviews to ensure operational and regulatory compliance.
n
- Escalate critical risks and issues to senior management in a timely manner.
n

n

7. Partner & Vendor Management

n

n
- Build and maintain strong relationships with OEM partners and key stakeholders.
n
- Conduct business review meetings and monitor implementation performance.
n
- Coordinate with external vendors and technology partners involved in project delivery.
n
- Track partner service levels and ensure resolution of operational issues.
n
- Support commercial discussions and project-related negotiations where required.
n

n

8. Reporting & MIS

n

n
- Prepare project dashboards, status reports, and management updates.
n
- Present project progress, risks, and outcomes to leadership teams.
n
- Track key implementation metrics and business performance indicators.
n
- Maintain project documentation and governance records.
n

📌 Manager / Sr. Manager -BD & OEM Partnership (Gurugram)
🏢 Home Credit India
📍 Gurugram