Job Description

Job Title: SCCM Admin, Sr

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Experience: 6+ Years

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Locations: Noida, Hyderabad & Pune (Onsite)

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Employment Type: Full time

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Job Description

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Core Skills & Competencies

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- Excellent communication skills both written and verbal.
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- High level of understanding and proven management of SCCM hierarchy.
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- Experience with MDM Platform Intune/Co-management.
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- Knowledge of Windows operating system, patching, enterprise class desktop hardware and software such as Windows 10, Mobile Device OS, and antivirus. Remote management and troubleshooting.
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- Advance knowledge and technical ability of WSUS within SCCM/MECM. Patching concepts, best practices and troubleshooting skills.
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- Strong analytical, troubleshooting, and problem-solving skills.
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- Able to work effectively under deadlines in a fast-paced, changing environment.
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- Ability to organize and manage multiple requests with frequently conflicting priorities.
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- Strong team player - collaborates well with others to solve problems and actively incorporates input from various sources.
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- Should have understanding of multi-tiered SLA management, Incident Management, Change Management, and Problem Management.
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Job Requirements / Responsibilities

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SCCM / MECM Administration

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- Responsible for managing and maintaining the SCCM/MECM hierarchy.
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- Troubleshoot issues related to different SCCM/MECM components like, Management Point, Distribution Point, Reporting Services, Software Update Point, WSUS, Cloud Management Gateway, IBCM etc.
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Application & Deployment Management

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- Create Applications and Packages and deployment via SCCM and troubleshoot issues related to Application deployment, package deployment etc.
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Endpoint & Server Management

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- Manage Endpoints and Servers using SCCM and troubleshoot Client related issues to ensure SCCM/MECM client health.
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Patch Management

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- Ensuring Servers and Endpoints are patched on monthly basis via SCCM/MECM with their standards.
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- Should also be able to troubleshoot Software Update Point/WSUS and Client specific patching issues.
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Reporting & Dashboards

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- Should have hands on experience with generating monthly reports through SSRS, create patching dashboard, client health dashboards and any other custom reports based on customer requirements.
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Operating System Deployment

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- Should have basic understanding on concepts of Operating System Deployment.
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- Should possess a fair technical understanding of task sequences and troubleshooting.
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Intune / Co-Management

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- Responsible for performing regular Intune/Co-Management related tasks like, Add Users, User Groups, Assign Intune licenses to Users, Device Enrollment etc.
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- Responsible for managing MDM and MAM policies, customize company portal, assign apps to groups or users, configure app protection policies etc.
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ITSM & Process Management

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- Management of Incidents and Work Requests in ITSM tools like Service Now, BMC Remedy etc, ensuring SLA's and KPI's are achieved.
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Collaboration

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- Work closely with team members and collaborate with others to facilitate and achieve Team objectives or goals.
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📌 SCCM Administrator (Hyderabad)
🏢 Stefanini North America and APAC
📍 Hyderabad