Job Description

Mergen Compass is seeking an entrepreneurial, client-facing AI Transformation Lead to build, commercialise and deliver AI-enabled consulting and digital-product solutions for enterprises, startups, public-sector organisations and ecosystem partners.

n

The role is to drive AI use-cases end-to-end i.e. owning the roadmap, delivery, and go-to-market that turn high-value use cases into measurable impact across how the client sells, serves it's customers, and operates.

n

The successful candidate will own opportunities from discovery and commercial closure through solution definition, delivery, launch, adoption and continuous improvement.

n

Mergen Compass provides practical, data-driven and execution-focused consulting support across growth strategy, market entry, business transformation, digital products and implementation. The firm works with corporates, startups and public-sector organisations across India, the Middle East and international markets.

n

Key Responsibilties

n

AI Strategy & Use-Case Ownership

n

n
- Own the AI transformation roadmap for the clients, prioritizing use cases, and driving consensus across key stakeholders on the same.
n
- Translate opportunities into clearly scoped initiatives with defined success metrics, owners, and timelines.
n
- Maintain a sharp view of the client's priorities, ensuring AI initiatives are sequenced against the problems that matter most.
n

n

AI Product Delivery

n

n
- Drive the end-to-end delivery of AI products and agents - spanning conversational and voice agents, AI-generated client narratives,



and internal/external productized tools - from build through testing, go-live, and iteration.
n
- Run disciplined launch governance, including mandatory Go/No-Go decisions, milestone calendaring, and structured course-correction when risks surface.
n
- Set and hold quality and performance bars (e.g. accuracy targets, latency, conversation quality) and define the test cases and acceptance criteria required for go-live.
n
- Partner closely with Product and Engineering to unblock delivery, and manage external AI vendors and partners against scope, cost, and quality.
n
- Go-to-Market & Client Rollout
n
- Design and execute the GTM for AI products - defining target segments, decision-maker outreach, launch sequencing, and enablement.
n
- Build the supporting assets and operating model for rollout: sales scripts, communication templates, support flows, manuals, and beta framing.
n
- Coordinate sales leaders, business consultants, and client-facing teams through structured testing and launch and establish feedback loops to capture qualitative and quantitative outcomes from clients.
n
- Cross-Functional Leadership
n
- Act as the connective layer across Strategy, Product, Engineering,



Commercial, and external partners, aligning them around shared goals and timelines.
n
- Influence and align senior stakeholders, sequencing the right people into the right decisions at the right time.
n
- Coach and direct junior team members and contributors supporting AI workstreams, raising the bar on execution quality across the group.
n

n

Desired Qualifications

n

n
- 5–6 years of experience in a high-performance environment (top-tier consulting + strategy, product, or AI/technology), with a track record of shipping initiatives to outcomes.
n
- Prior work in software engineering is a plus.
n
- Demonstrated ability to deliver complex, cross-functional projects end-to-end - structuring ambiguous problems, driving execution, and managing risk and stakeholders to a result.
n
- Solid fluency with applied AI - practical understanding of LLMs, agents, and AI product workflows - and the judgment to know where AI does and does not create value.
n
- Experience driving go-to-market or commercial rollout, ideally with client-facing or sales stakeholders.
n
- Comfort with data: able to define metrics, work with data to diagnose and decide, and build a compelling, insight-led business case.
n
- Excellent storytelling and executive communication — able to build crisp narratives and presentations for senior and executive audiences.
n
- Ability to work with and influence people at all levels of the organization, and to direct or coach others on delivery.
n

📌 AI Transformation Lead (New Delhi)
🏢 Mergen Compass
📍 New Delhi