Job Description

About Newmark:

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Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level.

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About the Role

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Lead a team of Regional Administrative Assistants supporting Newmark's onshore brokers and managers. You'll drive the onshore-to-offshore transition, build training and dashboards, and own service quality and SLA adherence.

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Key Responsibilities

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- Lead, mentor, and onboard a team of Regional Administrative Assistants
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- Build training material and dashboards to support and track the offshore transition
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- Oversee delivery of admin support: expense reports, agreement drafting, invoice processing (Coupa), templated marketing materials and tour books
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- Ensure data accuracy in Oracle iExpense and Newmark Revenue Management System
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- Maintain filing systems; oversee research and prepare reports/presentations
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- Standardize workflows, monitor SLA compliance, and act as escalation point
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- Partner with Business Operations Managers and brokers to deliver solid service to onshore teams
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Requirements

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- Bachelor's degree (Economics, Finance, Mathematics, or Business Law preferred); Master's a plus
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- 3+ years of commercial real estate experience; team lead/mentoring experience preferred
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- Strong in MS Office 365 (Excel, Word, SharePoint, Outlook, Teams)
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- Working knowledge of AI tools (Copilot, Claude, ChatGPT) for research and process efficiency
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- Coupa / Oracle iExpense exposure a plus
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- Strong analytical, communication, and multi-tasking skills; proactive and customer-service focused
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📌 Process Lead - Regional Administrative Support (Hyderabad)
🏢 Newmark
📍 Hyderabad