16 Sep
|
Human Capitalists
|
Bengaluru
16 Sep
Human Capitalists
Bengaluru
About the Company
An AI-native visual communication platform, used by 5M+ users, built for IITians and backed by top investors, that turns text into diagrams, frameworks, presentations, and business visuals instantly.
About the Role
This is the first commercial hire for the B2B business, deliberately not a pure sales role. The individual will help define the enterprise and education product, requiring deep understanding. Demand is largely inbound, focusing on qualifying, discovery, and closing leads. The role extends beyond closing to include implementation, onboarding, adoption, and renewal, running business reviews to maintain account health. The ideal candidate balances sales and customer success, is curious about customer workflows in enterprise and education, and provides feedback to founders to shape the product roadmap. This is an individual contributor role working directly with founders, with a transparent path to building and leading the commercial team.
Responsibilities
- Own the following parts of the sales cycle — qualification, discovery, demo, negotiation, and close.
- Qualify, prioritize, and convert the inbound demand generated by the product's existing user base and marketing motion.
- Convert self-serve users into B2B pipeline by identifying team- and organization-level expansion signals.
- Stay with the customer after the close, owning implementation, onboarding, adoption, and renewal rather than handing off.
- Run regular business reviews, track usage and success metrics, and surface churn risk early enough to act on it.
- Go deep on how enterprise and education customers actually work, including approval chains, procurement, and the workflows that differ from consumer use.
- Feed structured customer insight back to the founders and product team, helping define what the enterprise version of the product becomes.
- Establish the founding commercial playbook—qualification criteria, objection handling, pricing conversations, close plans, and the onbo
📌 Founding Account Manager (Bengaluru)
🏢 Human Capitalists
📍 Bengaluru