We are looking for an experienced Voice Networking / Unified Communications Engineer to provide L2/L3 operational support for enterprise voice and collaboration infrastructure.
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The candidate should have strong hands-on experience in Cisco CUCM, Cisco Unity Connection, Ribbon SBC and Ribbon PSX, along with positive knowledge of SIP-based voice communication.
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The role will focus on voice infrastructure administration, production support, troubleshooting, incident resolution, and maintaining high availability of the enterprise telephony environment.
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Preferred candidates should have hands-on experience with:
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- Cisco Unified Communications Manager (CUCM)
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- Cisco Unity Connection
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- Ribbon Session Border Controller (SBC)
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- Ribbon PSX
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- Voice infrastructure operations, troubleshooting, and incident management
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Desired Skills:
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- Strong communication skills (written and verbal)
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- Ability to manage high risk production changes with precision
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- Excellent organization, documentation, and time management skills
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- Proven ability to work independently while collaborating with distributed teams
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- Comfortable operating in fast paced, capacity constrained environments
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