Role Overview
We are seeking a seasoned professional to lead our Tech Training & Quality Management vertical. In this pivotal role, you will bridge the gap between technical excellence and operational efficiency by designing robust training frameworks and quality assurance protocols. You will collaborate closely with cross-functional engineering teams, delivery heads, and global stakeholders to ensure our technical workforce remains at the cutting edge of industry standards. By driving process excellence and implementing high-impact knowledge management strategies, you will directly influence the scalability of our technical operations and the overall quality of our service delivery, ensuring we maintain a competitive advantage in a fast-paced digital landscape.

Key Responsibilities
- Design and execute comprehensive IT training programs that align with organizational goals to upskill technical teams on emerging technologies and best practices.




- Establish and monitor rigorous quality assurance benchmarks across all technical workflows to ensure consistent service delivery and minimize operational risks.
- Lead process excellence initiatives by identifying bottlenecks in the software development lifecycle and implementing TQM methodologies to enhance productivity.
- Partner with leadership to develop performance management frameworks that translate technical training outcomes into measurable business growth.
- Oversee the end-to-end instructional design and eLearning strategy to provide scalable, self-paced learning solutions for a global workforce.
- Facilitate Agile training sessions to foster a culture of iterative development and continuous improvement within technical squads.
- Manage knowledge repositories and documentation standards to ensure seamless information flow and reduced time-to-competency for current hires.

Required Skillset
- Demonstrated expertise in designing and deploying large-scale IT training interventions that drive measurable improvements in

📌 Tech Training (India)
🏢 Krwizard
📍 India