Your Role

This is an exciting, high-growth chance for a NOC Engineer to solve real-world networking challenges while collaborating with global teams. Reporting to the Network Operations Centre Manager, this role will be responsible for resolving technical network issues, thinking creatively to identify and implement solutions, and delivering exceptional support experiences to customers. You’ll work both independently and collaboratively in a dynamic environment that values innovation, reliability, and continuous learning. This position is ideal for an experienced engineer looking to advance their career within a global technology company that fosters a strong engineering culture and a supportive, customer-focused team.

As a NOC Engineer, part of your focus will be on efficiently diagnosing and resolving network incidents and customer-escalated issues through tickets, delivering technical solutions. This role plays a vital part in maintaining the stability of Megaport’s production network, ensuring uptime and performance and resolving complex network incidents.



Leveraging your deep technical knowledge, you’ll assist in resolving escalated cases and critical alerts, collaborating with cross-functional teams to develop innovative solutions for complex scenarios. Additionally, you’ll contribute to the creation and maintenance of comprehensive documentation, helping to enhance team knowledge, processes, and overall service quality.

About Megaport

We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is

📌 NOC Engineer (Gurugram)
🏢 Megaport
📍 Gurugram