Reporting To: Regional head
Role – TL – Project Manager
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Purpose of the Job
This role is responsible for project management and service delivery of all products & services.
- Project management, planning and scheduling implementation of MPLS services.
- On Time, within budget Implementation of the complete project
- Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.
- Enhance service delivery experience for the customer & revenue for the organization

Key Deliverables
- Customer engagement & communication
- Project kick off meeting/call with Customer
- Resolution of customer dependencies
- Share Project Plan with the customer
- e2e tracking & monitoring of project delivery
- Proactive & timely project status update to the customer
- Project Stage tracking & ensure timely delivery
- Project follow ups, escalations and constraint resolution
- Delivery of third party media/bandwidth
- Customer CPE integration & testing




- Schedule planned activities with the customers
- Accelerate & Maximize revenue by faster deployment of project

Skills Required
- Good understanding of project management concepts and methodology
- Excellent relationship management with customer, cross functional team
- Good written and verbal communication skills
- Good understanding of products, services
- Good planning & execution skills
- Can do attitude & problem solving skills
- Quick thinking & analytical ability
- Process orientation and eye for detail
- Result Orientation

Educational Qualifications
- 12 – 15 years project execution experience in Telecom/ISP industry
- Sound understanding of telecom technology,

products & services

Work Experience
- Diploma Technical, preferably B.E/B.Tech
- Qualify CS Hiring Test
- Strong communication skills
- Robust planning and execution skills
BAL

📌 TL - Project Manager (Mumbai)
🏢 Airtel
📍 Mumbai