Job Summary

We are seeking a dynamic, energetic, and multifaceted Front Desk Executive to join our regional office outlet in Mehdipatnam, Hyderabad. In this role, you will be the face and voice of our food franchisee brand. Beyond traditional front desk operations, you will actively support our local marketing initiatives and manage daily office administrative tasks. The ideal candidate possesses excellent communication skills, a customer-first mindset, and the agility to balance administrative support with marketing outreach.

Key Responsibilities1. Front Desk & Visitor Management (40%)
- First Point of Contact: Greet and welcome walk-in corporate guests, vendors, franchise partners, and job applicants with a warm, professional demeanor.
- Call Coordination: Manage the multi-line phone system; answer, filter, and direct incoming calls to the appropriate departments (Operations, Supply Chain, Franchise Sales).
- Inquiry Handling: Address general inquiries about the franchise, outlet locations, and corporate office information.
- Area Presentation: Maintain a clean, organised,



and visually appealing reception and lobby area that aligns with our food brand's aesthetic standards.

2. Local Marketing Support (35%)
- Lead Management & Follow-ups: Call and follow up with prospective franchise leads, event planners, or bulk-order clients captured via digital platforms.
- Social Media & Collateral: Assist in coordinating local store marketing (LSM) materials. Ensure the reception area is stocked with updated menu cards, franchise brochures, and promotional flyers.
- Feedback Aggregation: Help gather and track customer feedback from food delivery applications (Swiggy, Zomato) or direct emails to share with the management team.
- Event Coordination: Provide logistical support for recent outlet launch events, local food tastings, and community outreach programs managed by the Mehdipatnam corporate office.

3. Administrative & Executive Support (25%)
- Data Entry & Records: Maint

📌 Walk-in || Receptionist Front Desk Associate (Hyderabad)
🏢 Albaik Food Systems
📍 Hyderabad