Job Description

Customer Support Executive – NIGHT SHIFT (Inbound Voice) Location Salt Lake, Sector V, Kolkata (On-site with free cab drop service) Shift & Schedule Night Shift aligned with U.S. time zones Days Off: Fixed weekends – Saturday & Sunday off Schedule: Monday to Friday workweek About the Role Handle inbound voice calls from U.S. Healthcare service/customers—no sales, no targets. Resolve queries professionally and accurately, ensuring timely issue resolution. Listen actively, empathize, and provide explicit, personalized support. Requirements Strong communication skills in English (verbal & written), preferably US accent-neutral. Minimum 12th pass ; graduation or diploma is a plus. Comfortable working night shifts in U.S. time zones. Preferred: Fresher/Prior experienced, All are welcome. Compensation & Benefits Gross Salary: ₹19,000–₹23,000 per month Travel Allowance + Subsidized Meals Free Cab Drop after night shift Attendance Bonus: ₹1,000 per month Annual Performance Bonus: Up to ₹15,000 PF & ESI coverage Interested candidates are encouraged to apply immediately: Call HR Neha 85850 00134 for more details

📌 Senior Process Associate (Vengal)
🏢 Career comfort
📍 Vengal