Salary: $40.00 - $41.66 per hour + Salary Packaging
Employment: Permanent Part-Time (75 hours per fortnight)
Location: Duncraig
Lead the Team. Support with Purpose.
Rocky Bay is looking for a Lead Support Worker to join our Supported Accommodation team in Duncraig.
This is a hands-on leadership role supporting customers with high and complex care needs, while providing direction and support to the team. When the Team Leader isn't onsite, you'll be the senior point of support on shift — helping the team navigate challenges, maintain standards and deliver consistent, person-centred support.

What You'll Do
- Lead the shift, providing direction and support to permanent, casual and agency staff.
- Be a trusted point of guidance for the team and help maintain high standards of practice.
- Lead by example in Active Support, customer care, documentation and professional conduct.
- Provide constructive feedback, respectfully address concerns and speak up when practice isn't meeting expectations.




- Use initiative and sound judgement to resolve issues and recognise when matters need to be escalated.
- Provide explicit handovers to the Team Leader regarding customer, incident or staff concerns requiring follow-up.
- Support customers with high and complex care needs, including PEGs, catheters, medication and complex seizure management.
- Confidently undertake manual handling, including hoists, wheelchairs, transfers and positioning.

About You
You're a confident leader who leads from the floor. You know how to support your team, make good decisions and maintain a calm, positive environment — even when things don't go to plan.

You'll bring:
- Experience supporting customers with complex care needs.
- Strong leadership capability, with the confidence to provide direction, feedback and guidance to others.
- Excellent communication, judgement and problem-solving skills.
- Confidence with manual handling and hoist transfers.
- A proactive and accountable approach — you see what needs

📌 Lead Support Worker – Supported Accommodation – Duncraig (Prayagraj)
🏢 Rocky Bay
📍 Prayagraj