Hiring Drive - Service Now CMDB Engineer - Hyderabad - Sep 10th
Data & Time: Sep , 11:00 Am - 2:00pm
Venue: ADP Boulevard, Survey No:88/AA and 88/E, Nanakramguda Village, Serilingamapally Mandal, Ranga Reddy District Hyderabad, Telengana -
Service Now CMDB Engineer - Job Description
Experience: 9+ Years
Shift: UK Shift
Job Summary
We are seeking an experienced Service Now CMDB Engineer with expertise in CMDB, Discovery, Cloud Discovery, CMDB Health, Service Mapping, and IT infrastructure management. Responsible for ensuring CMDB accuracy, governance, compliance, and continuous improvement of configuration management processes.
Key Responsibilities
Design, implement, and maintain Service Now CMDB aligned with CSDM and best practices.
Manage CMDB governance, integrity, reconciliation, and lifecycle processes.
Deploy, configure, and troubleshoot Service Now Discovery and MID Servers.
Implement Service Mapping for business-critical services and applications.
Manage Cloud Discovery across Azure, AWS, and GCP environments.
Monitor and improve CMDB Health metrics including Completeness,



Correctness, and Compliance.
Support onboarding of infrastructure assets including servers, databases, network devices, storage, virtualization, and cloud resources.
Required Skills
Service Now CMDB, Discovery, Service Mapping, CMDB Health.
Identification and Reconciliation Engine (IRE).
CSDM and Service Graph Connectors.
MID Server administration and troubleshooting.
Java Script, REST APIs, and Service Now scripting.
ITIL process knowledge.
Infrastructure Domain Knowledge
Windows and Linux Servers
VMware and virtualization technologies
Network technologies including DNS, DHCP, TCP/IP, Firewalls, and Load Balancers
Databases such as SQL Server, Oracle, and My SQL
Storage and backup technologies
Cloud Expertise
Microsoft Azure
Amazon Web Services (AWS)
Google Cloud Platform (GCP)
Hybrid and multi-cloud discovery and integrations
Preferred Certifications
Service Now CSA
Service Now CIS - Disc

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