About the Company Give exists to alleviate poverty by enabling the world to give. Established in 2000, Give, together with its partners, is the largest and most trusted giving platform in India. Give enables individuals and organizations to raise and donate funds conveniently to any cause they care about, with offerings including crowdfunding, corporate giving, cause marketing, and philanthropy consulting. Give's community of 2.6M donors supports 2,800 verified nonprofits, serving 15M people across the country. We are an extremely rare workplace that brings a fast-paced, high-growth start-up work culture, together with a compassion-driven, high-impact work environment. Our Values: integrity in everything we do | empathy towards all | serve with passion | focused on scale About the Role We are looking for an Associate to join the Stakeholder Delight team at Give. The role involves resolving donor and NGO queries in a timely manner and engaging with stakeholders across multiple communication channels.



Responsibilities Work in flexible shifts and adhere to all SLAs Take end-to-end responsibility for understanding and addressing pain-points of external stakeholders Contribute to the planning and execution of internal initiatives Resolve queries from NGOs, donors, and other stakeholders within SLAs, following standard processes Complete quality checks on resolved support tickets Assist donors through the donation and reactivation process over phone calls Reach out to internal teams for resolution of queries Analyze posts from social media channels and resolve or escalate actionable comments and queries Capture the voice of stakeholders and work with internal teams to resolve their pain-points Have good interpersonal skills, with command over verbal and written English and Hindi Be a team player with a professional attitude Not be afraid to ask relevant questions Be excited to take on current projects and eager to learn new things Be ready to be associated with the team for a

📌 Associate - Stakeholder Delight (Karnataka)
🏢 Give
📍 Karnataka