About Newmark:

Newmark (NMRK) is one of the world's leading commercial real estate advisory firms. We provide a fully integrated platform of services to prominent multinational corporations and institutional investors across the globe, as well as to occupiers, owners and developers of real estate on a local, regional and national level.

About the Role

Lead a team of Regional Administrative Assistants supporting Newmark's onshore brokers and managers. You'll drive the onshore-to-offshore transition, build training and dashboards, and own service quality and SLA adherence.

Key Responsibilities
Lead, mentor, and onboard a team of Regional Administrative Assistants Build training material and dashboards to support and track the offshore transition Oversee delivery of admin support: expense reports, agreement drafting, invoice processing (Coupa),



templated marketing materials and tour books Ensure data accuracy in Oracle i Expense and Newmark Revenue Management System Maintain filing systems; oversee research and prepare reports/presentations Standardize workflows, monitor SLA compliance, and act as escalation point Partner with Business Operations Managers and brokers to deliver robust service to onshore teams Requirements
Bachelor's degree (Economics, Finance, Mathematics, or Business Law preferred); Master's a plus 3+ years of commercial real estate experience; team lead/mentoring experience preferred Strong in MS Office 365 (Excel, Word, Share Point, Outlook, Teams) Working knowledge of AI tools (Copilot, Claude, Chat GPT) for research and process efficiency Coupa / Oracle i Expense exposure a plus Strong analytical, communication, and multi-tasking skills; proactive and customer-service focused

📌 Process Lead (Hyderabad)
🏢 Newmark
📍 Hyderabad