About Thought Focus

Thought Focus is a global IT services and solutions company with deep capabilities across Data & Analytics, Cloud, Modern Engineering, and Financial Services technology. Headquartered in the US with delivery centers in India, we partner with leading enterprises to build scalable, future-ready technology solutions. Our teams are built on a culture of ownership, expertise, and long-term client partnerships — and talent is at the heart of how we grow. -

Job Title: Smart Comm Developer

Experience: 6+ Years

Location: Bangalore / HYD / Kochi

Employment Type: Full time

Job Summary

We are seeking an experienced Smart Comm Developer with 6+ years of hands-on experience in Smart Comm Platform to design, develop, and support customer communication solutions. The role involves building scalable, high-quality document generation solutions aligned with business and compliance requirements.

Key Responsibilities

Smart Comm

Design, develop, and maintain customer communication solutions using Smart Comm.

Develop and enhance templates, layouts, rules, scripts,



and content libraries.

Implement batch and real-time document generation solutions.

Work with XML, XSLT, and data mapping for document composition.

Integration & Technical Design

Integrate Smart Comm with upstream/downstream systems (CRM, Core systems, ECM, Archive).

Develop solutions using Smart Comm Designer, Design Manager, and Communications Server.

Support document distribution via print, email, PDF, and digital channels.

Ensure solutions meet performance, scalability, and security standards.

Maintenance & Support

Perform defect analysis, bug fixes, and performance tuning.

Provide production support and handle incident resolution.

Participate in root cause analysis and preventive improvements.

Collaboration & Stakeholder Management

Work closely with business analysts and stakeholders to understand communication requirements.

Translate business requirements into technical designs.

📌 Smartcomm Engineer (Hyderabad)
🏢 ThoughtFocus
📍 Hyderabad