Greetings

One of our client TOP MNC looking for Servicenow CMDB & ITOM

Role: Service Now ITOM, CMDB

Experience: 8+ & 12+ Years

Location: Bangalore, Noida, Gurgaon, Pune, Mumbai, Hyderabad - Hybrid 3 days in a Week WFO

Immediate Joiners Only

Excellent Communication Skills

Note: We only need candidates who can attend the F2 F discussion at any of our client locations.

JD:
Lead the CMDB upliftment programme — owning CI class model design, CI relationship mapping, and the end-to-end population strategy across domains Design and implement manual CSV import process for Digital application CIs — defining import templates, field mapping and Transform Map configuration Configure and validate Service Graph Connectors: — ensuring accurate CI discovery and store hierarchy population Design the store hierarchy and validate API integration for Asset reference data Define CMDB data quality rules — master join key, duplicate CI prevention, device retirement process,



firmware/OS currency — and implement enforcement via Transform Map validation Establish CMDB completeness reporting using Platform Analytics and define completeness KPIs Skills & Experience Required
6–9 years of Service Now experience with at least 3 years focused on ITOM, CMDB and Service Asset & Configuration Management (SACM) Proven hands-on experience with Service Now Discovery, Service Mapping and CMDB 360 (multisource) Experience configuring Service Graph Connectors Strong understanding of CMDB CI class model, CI relationships and the Common Service Data Model (CSDM) Experience with Hardware Asset Management (HAMPRO) or IT Asset Management (ITAM) in Service Now Proficient in Service Now Transform Maps, Import Sets and data normalisation techniques Service Now Flow Designer and scripting (Java Script / Glide API) for workflow automation Experience leading a team of 2–4 developers and providing technical mentorship Ability to produce transparent technical documentation for Confluence Desirable
Service Now Certifie

📌 Service Now Itom, Cmdb (Bengaluru)
🏢 Anlage Digital
📍 Bengaluru