Job DescriptionJob Description: The Field Counsellor will work with the PSP team to support patient enrolment in the program and adherence towards prescribed therapy.
NResponsibilities:
NBroad Area- 1: Responsible for End-to-End engagement for the designated therapy area.
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Meeting patients in the OPD for the counselling session N
Coordinating with hospital staff for patient enrollment and documentation support N
Ensuring compliance towards monthly deployment plan including ex-station and out-station visits N
Report adverse event/ market complaints as per the SOP. N
Connect with patients in regular intervals as per the laid-out touchpoints. N
Responsible to track and ensure patient adherence to the therapy. N
Manage the compliance and adherence of patients enrolled. N
Review and take approvals for financial deviations N
Should be able to empathize with patients N
Provide patient supportby coordinating with other stake holders N
Ensure patient data entry in CRM tool with required details to be filled as per brand requirement N




Handle patient queries and providing response from pre-defined FAQs N

nBroad Area -2: Operational Roles and Responsibilities
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Develop valuable rapport with physicians. N
Capture details relatedto Adverse Drug Reactions reported in pre-defined templates within in the designated TAT. N
Receive regular feedback from team managers and undergo program related training and on the job training on a regular basis N
Reporting accurate datato reporting manager on pre-defined timelines and in structured manner N
Attending Review calls / Meets with client / internal Leads at regular intervals N
Should have valuable oral and written communication in English and vernacular language. N
Should be adaptable to adapt and travel on Adhoc work related requirements. N
Should be a self-starter and capable of working in team. N
Coordinate and Run review for work allocated with clients, internal

📌 Hiring: Patient Care Advisor Karnataka
🏢 Indegene
📍 Karnataka