Solve Complex IT Issues Behind Technology Millions Depend On

Our client powers a large healthcare technology ecosystem supporting approximately 16,000 pharmacies and more than 50 million active patients. Its integrated platforms span pharmacy management, clinical programs, transaction services, and patient engagement across community, long-term care, and outpatient settings. For technology professionals, this means supporting reliable systems that streamline workflows, improve medication management, strengthen patient engagement, and keep essential healthcare operations running effectively.

Job Description

Three to five years in technical support builds the judgment to go beyond scripted fixes. As a Senior Hardware Support Technician, you'll independently troubleshoot computers, printers, applications, interfaces, and networking equipment supporting business-critical pharmacy operations. Your expertise will help maintain technology relied on across an extensive healthcare network while strengthening your technical depth through international exposure. With Emapta,



experienced professionals gain permanent work-from-home flexibility, continuous development, career stability, and a Top 1% experience built for long-term global growth.

Job Overview
- Employment Type: Full Time
- Work Setup: Work From Home, India
- Shift: Night Shift, 9:00 AM-6:00 PM US Eastern Time Zone, Weekends Off

Exciting Perks Await
- Competitive package
- Medical life insurance
- Work from home arrangement
- Standard government and Emapta benefits
- Well-equipped, contemporary, and accessible offices
- Employee engagement initiatives
- Mentorship and exposure to global leaders and teams
- Diverse, inclusive, and supportive culture
- Transparent performance management
- Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: )

The Qualifications We Seek
- 1–5 years of hands-on remote IT help desk experience supporting systems, installations, applications, hardware, or related

📌 Hardware Support Technician – Network (Tiruchirappalli)
🏢 Emapta Global
📍 Tiruchirappalli