Job DescriptionJOB DESCRIPTION
NSafety & Quality Product Delivery Manager
NExposure to Aviation Safety & Quality | Positive Communication
NEmployment Type: Full time
NLocation: Bangalore
NRole Summary
nThe QMSMART Safety & Quality Specialist is the operational and functional expert for the organization's QMSMART Safety & Quality Management System (branded internally as SQMS/ESMS). This role owns day-to-day use, configuration integrity, and continuous improvement of the QMSMART platform across its core modules — Occurrence Reporting, Investigation Management, Document Control, Risk Assessment, and Audit Management — while acting as the key business-side resource during implementation phases (CRP, UAT, Data Migration, Training, Go-Live, Hypercare) and ongoing operations.
NThis is a safety-critical, regulated role (ICAO/IOSA/CAA) where accuracy, sign-off discipline, and data integrity within QMSMART directly support the organization's Safety Management System (SMS) and Quality Management System (QMS).
NKey Responsibilities
nQMSMART Platform Ownership
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Serve as the subject matter expert on QMSMART configuration, workflows, and module functionality (Occurrence Reporting, Investigation Management, Document Control, Risk Assessment, Audit Management). N
Maintain the role/user mapping and permissions matrix, ensuring access aligns with job function (Safety Reporter, Safety Investigator, Quality Officer, Auditor, System Admin). N
Monitor system usage and data quality;
flag and resolve configuration issues or defects (using P1–P4 priority classification: P1 blocks go-live/24h fix, P2 major/fix before UAT exit, P3 workaround exists, P4 minor/post go-live). N

nBe a Specialist and Act as a Service Manager
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Process and triage occurrence reports;
ensure timely routing for investigation per SLA. N
Support investigators with structured workflow tools, document control, and risk assessment scoring within the platform. N
Maintain audit sc

📌 Hiring: Product Project Manager Karnataka
🏢 QMSmart Technologies
📍 Karnataka