Job Description
INNOVA IS HIRING – ORDER MANAGEMENT PROCESS SME
nLocation: Pune | Experience: 2–3 Years
nCTC: 4–5.5 LPA | Immediate Joiners Only
nWork Mode: WFO | Shifts: Rotational | Cab: Available
nInterview: Face-to-Face
nRelevant Experience
nOrder Management | Supply Chain | Logistics | Q2C | S2F
nKey Responsibilities
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Manage the end-to-end Order Management lifecycle, from order creation to fulfillment.n
Handle customer orders, order booking, and billing-related queries.n
Coordinate with internal teams and client stakeholders for smooth order processing.n
Work on SAP; experience with SAP ByD is preferred.n
Knowledge of SNOW (ServiceNow) will be an added advantage.n
Use MS Office, especially Excel,



for day-to-day operations and reporting.n
Act as a Process SME, providing process guidance and resolving team queries.n
Identify training needs and conduct process training and knowledge-sharing sessions.n
Create and maintain training manuals and process documentation.n

nKey Requirements
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n
Excellent written & verbal communication.n
Solid analytical and problem-solving skills.n
Positive attention to detail and accuracy.n
Adaptable to work in rotational shifts and from office all days.n
Shipping industry experience will be an added advantage.n

📌 Order Management Pune
🏢 Innova ESI
📍 Pune