Job Description HCLTech is hiring for MIS Analyst
Role - MIS
Designation - Analyst
Experience: min 3 year
Location: Noida
Shift : Rotational Shift
Role Summary :
Responsible for managing MIS reporting, dashboards, and data analysis for DPO operations, ensuring accurate, timely, and insightful reporting to support business decisions.
Key Responsibilities :
Manage daily/weekly/monthly MIS reports and dashboards (SLA, AHT, HC, Productivity, etc.)
Ensure data accuracy, consistency, and timely delivery
Perform data analysis and RCA to identify trends and gaps
Drive automation using Excel, Power BI, and other tools
Collaborate with Operations and WFM for reporting requirements




Lead and mentor MIS team; ensure SLA and quality adherence

Skills Required :
Advanced Excel (Pivot, Power Query; VBA preferred)
Power BI / Tableau
Basic SQL (preferred)

Interested How to apply ? Please Share your Resume to with following details
Total year of experience
Current CTC
Expected CTC
Notice Period.
Why choose HCLTech ?
A outstanding place for MIS candidates to learn, grow, and work on cutting-edge global projects with a supportive team workplace.
Only relevant candidates will be considered.

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