Jr Customer Service Executive Provisioning & Configuration Tamil Nadu

Jr Customer Service Executive Provisioning & Configuration Tamil Nadu

15 Sep
|
Tata Communications
|
Tamil Nadu

15 Sep

Tata Communications

Tamil Nadu

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Jr. Engineer Customer Order Provisioning:

Qualification-Necessary Requirement:

Bachelor of Engineering in Telecom or other allied subjects

Experience-Necessary Requirement:

0 to 2 years of Skilled/Technical Experience in Telecom with good knowledge in Customer coordination.

Major Responsibilities:
Customer coordination.
Field Engineer Coordination
Knowledge on FTTX Provision
Basic Telecom Concepts of FTTX

Key performance indicators:
Turnaround time of requests within agreed SLA
Quality of pack completed to meet agreed SLA

Skill requirements Include skill requirements in domain, leadership and behavioral:
Good writing skills - for documentation, training, processes
Valuable understanding of OSP/ISP construction activities
Communicate with teams for any additional data / clarification required
Positive analytical / problem solving skills

📌 Jr Customer Service Executive Provisioning & Configuration Tamil Nadu
🏢 Tata Communications
📍 Tamil Nadu

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