Key Responsibilities
Install, configure, maintain, and troubleshoot desktops, laptops, servers, printers, and other IT devices.
Provide L1/L2 technical support for hardware and software-related issues.
Troubleshoot Windows OS, Windows Server, Active Directory, DNS, DHCP, and Microsoft 365.
Perform Windows Server installation, configuration, user management, and basic server troubleshooting.
Monitor and troubleshoot basic server performance, storage, connectivity, and services.
Troubleshoot LAN, WAN, Wi-Fi, TCP/IP, switches, and network connectivity.
Perform OS installation, system configuration, software installation, patching, and updates.
Configure and troubleshoot printers, scanners, and other peripherals.
Provide onsite/field support at client locations when required.
Maintain IT asset records, service reports, and support documentation.
Manage and update service tickets and ensure timely resolution.
Escalate complex server, network, or security issues to the relevant technical team.

Pay: ₹15,000.00 - ₹29,438.48 per month

Advantages:
Cell phone reimbursement
Health insurance
Paid sick time
Provident Fund

Work Location: In person

📌 Desktop Support Engineer Bengaluru
🏢 Viroka Technology
📍 Bengaluru