Customer Service Executive (Student Documentation Coordinator) Telugu Coordinator

Job Summary:
We are looking for a Customer Service Executive ( Telugu Cordinator ) to coordinate with students over phone calls regarding their documentation process. The candidate will ensure timely follow-ups, assist students with document requirements, resolve basic queries, and maintain accurate records of interactions.

Key Responsibilities:
Coordinate with students via phone calls regarding document submission.
Explain documentation requirements and guide students through the process.
Follow up regularly to ensure timely submission of pending documents.
Address student queries professionally and escalate complex issues when required.
Maintain accurate records of calls, follow-ups, and document status in the CRM or tracking system.




Coordinate with internal teams to ensure smooth processing of student documentation.
Meet daily call and follow-up targets while maintaining high service quality.

Required Skills:
Excellent verbal communication skills.
Good interpersonal and customer service skills.
Strong follow-up and coordination abilities.
Basic knowledge of MS Office and CRM tools.
Valuable organizational and time management skills.
Ability to handle multiple student interactions efficiently.
Telugu is Mandatory

Pay: ₹15,000.00 - ₹20,000.00 per month

Advantages:
Commuter assistance
Adaptable schedule
Provident Fund

Work Location: In person

📌 Customer Service Executive Marol
🏢 EDUBRIDGE LEARNING
📍 Marol