We are hiring for Customer Support Expert role
Salary - ₹2.6 – ₹3.2 LPA
Educational Qualification: UGs + Graduates for Domestic
Work Schedule: 5 Days/week
Cab facility available with no deductions
Location: Sector 83, Mohali

About the Role:
We are hiring passionate and customer-focused Experts for Domestic market within the Travel/Airline/OTA segment. This is an exciting chance to join a high-growth team providing world-class support to customers.

Key Responsibilities:
Provide voice support to travel customers, ensuring timely and accurate resolution.
Assist with flight bookings, rescheduling, cancellations, Fare Rule Categories, and refund[1]related queries etc.
Adhere to company protocols, ensuring quality service delivery.
Collaborate with team leads, SMEs, and support staff to meet performance targets.
Uphold confidentiality and compliance standards.
KRA- Assist customers with flight bookings, rescheduling, cancellations, Fare Rule Categories,

Pay: ₹200,000.00 - ₹360,000.00 per year

Advantages:
Health insurance
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Customer Service Expert Sahibzada Ajit Singh Nagar (India)
🏢 Valanca Partners Private
📍 India