Guest Relations Executive

Guest Relations Executives are the first point of contact for visitors and clients, responsible for managing front desk operations and ensuring a professional and welcoming environment. This role involves handling inquiries, coordinating communication, and supporting administrative functions to ensure smooth daily operations.

Key Responsibilities
Greet and welcome visitors, clients, and guests in a courteous and professional manner.
Manage front desk activities, including phone calls, emails, and walk-in inquiries.
Handle appointment scheduling, registrations, and visitor logs.
Coordinate with internal departments to ensure efficient communication and service delivery.
Maintain reception area cleanliness and organization.
Assist with administrative tasks such as data entry, filing, and document handling.
Manage incoming and outgoing correspondence, courier services, and deliveries.
Address basic customer concerns and escalate issues when necessary.

Requirements & Qualifications
Bachelor’s degree or equivalent qualification preferred.
Prior experience in front office, receptionist,



or customer service roles is an advantage.
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Skilled appearance and positive attitude.
Basic computer knowledge, including MS Office and email handling.
Ability to handle pressure and remain calm in a fast-paced environment.
Willingness to work on rotational shifts.

Key Skills
Communication and Interpersonal Skills
Customer Service Orientation
Time Management
Attention to Detail
Problem-Solving Ability
Teamwork and Coordination
Willingness to Work on Rotational Shifts

Benefits
Accommodation facility provided
Supportive and skilled work environment
Opportunities for career growth and development
On-the-job training and learning opportunities
Employee welfare and support facilities
Opportunity to work in a qualified healthcare environment

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹20,000.00 per month

Benefits:
Flexible schedule
Paid time off

Work Location: In person

📌 Guest Relations Executive Malappuram (India)
🏢 Orchid Medicity
📍 India