About the Role

We are looking for a warm, professional, and organized Front Desk Executive to be the first point of contact for our clients and visitors. The ideal candidate should have excellent communication skills, a pleasant personality, and the ability to manage front-desk operations smoothly in a qualified environment.

Key Responsibilities
Welcome and assist clients, visitors, and guests in a courteous and professional manner.
Handle incoming calls, WhatsApp messages, emails, and general enquiries.
Manage appointments, bookings, cancellations, and rescheduling.
Maintain accurate client records and front-desk documentation.
Coordinate with therapists, doctors, counselors, and other team members regarding appointments.
Manage payments, invoices, receipts, and basic billing-related activities.
Follow up with clients regarding appointments and pending requirements.
Maintain a clean, organized, and welcoming reception area.
Handle day-to-day administrative and coordination tasks.
Maintain confidentiality of client information and adhere to organizational policies.
Address client concerns professionally and escalate issues when required.

Requirements
Graduate or equivalent qualification preferred.




Prior experience in front office, reception, hospitality, healthcare, wellness, or customer service is an advantage.
Excellent verbal and written communication skills.
Comfortable communicating in English; knowledge of Kannada/Hindi is an added advantage.
Positive computer skills, including email, WhatsApp, MS Office/Google Workspace, and basic data entry.
Strong organizational and multitasking abilities.
Pleasant, empathetic, and skilled attitude.
Ability to handle clients with patience, sensitivity, and discretion.

Preferred Qualities
Customer-service oriented
Responsible and punctual
Well-groomed and professional
Calm under pressure
Quick learner and proactive
Comfortable working in a people-centric setting

What We Offer
Professional and supportive work environment
Opportunity to work in a wellness-focused organization
Learning and growth prospects
Competitive salary based on experience and skills

Pay: ₹27,000.00 - ₹30,000.00 per month

Benefits:
Paid time off

Education:
Bachelor's (Required)

Work Location: In person

📌 Front Desk Manager Hsr Layout (India)
🏢 NGR Mental Health Care
📍 India