We are looking for a responsible and organized Customer Care Executive with knowledge of administration and billing.
Key Responsibilities:
Handle client queries through phone, WhatsApp, and email and ensure timely resolution.
Prepare quotations, invoices, bills, and follow up on payments.
Obtain client payment authorization before posting/activating paid ads and coordinate ad-budget payments.
Track employee attendance, leave, and working hours.
Assist with salary preparation/posting and payroll records.
Maintain client, employee, billing, and administrative records.
Coordinate with the digital marketing team regarding client requirements and campaign updates.
Handle payment follow-ups, approvals, and general office administration.
Requirements:
1–2 years of experience in customer care/admin/billing.
Positive English communication and follow-up skills.
Basic knowledge of Excel/Google Sheets, Word, email, and WhatsApp.
Knowledge of billing, attendance, payroll, and client coordination.
Digital marketing agency experience is an advantage.
Pay: ₹20,000.00 - ₹22,000.00 per month
Advantages:
Leave encashment
Work Location: In person
📌 Customer Care Executive Saidapet (India)
🏢 Pinnacle Digital Marketing
📍 India
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