Customer Service Representative – Pune

Location: Pune
Job Type: Full time
Experience: Fresher / 0–1 Year
Education: SSC / HSC / College Students / Graduate
Shift: Rotational

About the Role

We are looking for enthusiastic and customer-focused Customer Service Representatives to join our team in Pune. This is a great prospect for freshers and candidates looking to build their career in customer service and operations.

Key Responsibilities
Assist and interact with customers professionally
Provide excellent customer service and support
Handle day-to-day customer operations
Support game/activity operations
Assist with billing and cash-handling activities
Promote relevant products/services through upselling and cross-selling

What We Offer
Attractive incentives
Paid leave benefits
Mediclaim
Earned Wage Access
Learning & Development opportunities




Employee recognition & long-service rewards
Education support benefits
Employee well-being programs
Workshops and industry exposure

Working Details
9-hour shift including break
Rotational shifts
1 weekly off on a weekday
Weekend and public-holiday working as per business requirements
Uniform and skilled grooming standards applicable

Who Can Apply: Freshers, college students and candidates with customer service experience are welcome to apply.

Interested candidates can apply now and become a part of our growing team!

Pay: ₹15,000.00 - ₹16,000.00 per month

Advantages:
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Front Counter Sales Pune
🏢 Shott Amusement
📍 Pune