Experience: 2–7 years in retail/hypermarket/supermarket operations
Education: Graduate preferred
About the Role
We are expanding our team and hiring experienced Department Supervisors for key sections in our Ernakulam hypermarket:
General Merchandise
Household
Food
Non-Food
Fresh categories
This is a hands-on leadership role responsible for driving sales, maintaining store standards, and managing a team of helpers and sales associates in your assigned section.
Key Responsibilities
Oversee daily operations of your department – stocking, merchandising, inventory control, and visual presentation
Lead, motivate, and supervise team members to achieve sales targets and maintain high standards
Ensure proper loading/unloading, arrangement of goods, and hygiene in the section
Monitor stock levels, reduce shrinkage, and coordinate with suppliers/store team for timely replenishment
Deliver excellent customer service and handle customer queries/complaints in the section
Maintain cleanliness,
safety, and compliance with company policies
Requirements
Minimum 2+ years of relevant experience in supermarket/hypermarket retail (experience in the specific category is a strong advantage)
Robust leadership and team management skills
Good communication, energetic, and physically fit to handle store floor activities
Knowledge of retail operations, inventory management, and basic Excel
Local candidates from Ernakulam or nearby preferred
Ability to work in shifts, including weekends and holidays
What We Offer
Competitive salary significantly above industry standards for supervisor roles
Performance-based incentives
Weekly off as per roster
Growth prospects within the hypermarket chain
Standard perks as per company policy
Important Note: This is a field role involving direct team supervision and physical presence on the shop floor. If you are looking for a desk-based or back-office job, this may not be suitable.
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹25,600.00 per month
Work Location: In person
📌 Department Supervisor Kochi (India)
🏢 Naxose Hypermarket
📍 India
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