Job Description – Supermarket Supervisor

Position: Supermarket Supervisor

Job Summary:
Responsible for supervising daily supermarket operations, ensuring smooth workflow across departments, maintaining customer service standards, and supporting the Store Manager in achieving sales and operational targets.

Key Responsibilities:
Supervise and coordinate the daily activities of supermarket staff.
Allocate duties and ensure proper manpower utilization.
Monitor sales floor operations, product availability, and stock replenishment.
Ensure proper product display, pricing, labelling, and promotional activities.
Monitor stock levels and coordinate with the receiving and inventory teams.
Check expiry, damages, shortages, and stock discrepancies.
Handle customer queries and complaints professionally.
Ensure cleanliness, hygiene, safety, and proper housekeeping standards.
Monitor staff attendance, punctuality, grooming, and discipline.
Ensure proper execution of opening and closing procedures.
Coordinate with Store Manager and department teams for smooth operations.




Support achievement of daily, weekly, and monthly sales targets.
Identify operational issues and take necessary corrective action.
Ensure company procedures and supermarket standards are followed.

Requirements:
Minimum 2 years of experience in supermarket/hypermarket/retail operations.
Supervisory experience in a supermarket or retail workplace preferred.
Positive communication and team-handling skills.
Ability to manage staff and handle operational issues.
Customer-focused with valuable problem-solving skills.
Basic knowledge of stock handling, merchandising, and supermarket operations.
Willingness to work in shifts, including weekends and holidays.

Key Skills:
Team Management Customer Service Stock Management Merchandising Staff Supervision Retail Operations Problem Solving Communication Sales Support

Pay: From ₹22,000.00 per month

Work Location: In person

📌 Supermarket Supervisor Kottayam
🏢 Naxose Retails
📍 Kottayam