Key Responsibilities:
Greet and welcome patients, visitors, and guests professionally.
Manage patient appointments, registrations, and scheduling.
Handle incoming calls, emails, and general inquiries.
Maintain patient records and ensure accurate data entry.
Coordinate with doctors, nurses, and other departments for smooth patient flow.
Guide patients regarding appointments, procedures, and required documents.
Handle billing-related coordination and payment information, as applicable.
Maintain the reception area in a skilled and organized manner.
Manage daily front desk reports and administrative records.
Handle patient complaints or concerns politely and escalate them when required.
Ensure confidentiality of patient information at all times.
Support administrative and operational activities as assigned by management.

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks:
Health insurance
Provident Fund

Work Location: In person

📌 Customer Care Executive Indore
🏢 Nova IVF Fertility a Unit of Rhea Healthcare
📍 Indore