We are looking for a confident and motivated Call Executive to handle customer calls, explain financial/loan products, follow up with leads, and assist customers throughout the application process.
Key Responsibilities
Make outbound calls to customers and follow up on generated leads.
Explain loan products, eligibility, documentation, and application process.
Understand customer requirements and provide appropriate information.
Follow up with interested customers and maintain regular communication.
Update customer details, call status, and follow-up records in the CRM/system.
Coordinate with the sales and operations team for application processing.
Handle customer queries professionally and resolve basic concerns.
Achieve daily and monthly calling, follow-up, and conversion targets.
Maintain qualified communication and ensure a positive customer experience.
Follow company policies,
compliance requirements, and approved communication scripts.
Requirements
12th Pass / Graduate preferred.
Freshers can apply; experience in telecalling, sales, BFSI, loans, or customer support will be an advantage.
Positive communication skills in Hindi and English.
Confident and polite communication style.
Basic computer knowledge.
Ability to work with targets and follow-ups.
Positive attitude and willingness to learn.
Key Skills
Telecalling & Customer Handling
Lead Follow-up
Sales & Conversion
Communication Skills
Basic Computer/CRM Knowledge
Target-Oriented Approach
Problem Solving
Pay: ₹8,887.16 - ₹10,783.71 per month
Work Location: Hybrid remote in Rohtak, Haryana (Rohtak)