Role & responsibilities
Install, configure, and update Windows/Linux servers, lab software, and databases
Manage the configuration and operation of client-based computer operating systems
Manage user accounts, roles, and permissions using strict security policies.
Managed antivirus console for centralized endpoint protection and security administration.
Troubleshooting & Support: Resolve hardware, software, and network issues reported by lab or plant staff.
Change Control: Document and track system changes, patches, and upgrades following standard operating procedures (SOPs).
Troubleshot networking issues: TCP/IP, VLAN, DNS, DHCP, VPN connectivity, and Wi-Fi access.
Managed IT assets and inventory per organizational policies.
Installed, configured, and troubleshot HP,



Brother, Canon network printers.
Manage routine data backups, test data restoration and support disaster recovery plans.
Administered Synology NAS by managing users, groups, shared folders, access permissions, storage expansion, and storage health monitoring.
Coordinated with ISP providers and hardware vendors for infrastructure deployment, maintenance, and support.
Performed basic troubleshooting for CCTV surveillance systems and biometric attendance devices, coordinating with vendors for advanced issue resolution.

📌 It Hardware Engineer Chennai
🏢 Fourrts
📍 Chennai