The Team Leader AR Operations is responsible for managing the day-to-day activities of the Accounts Receivable team, ensuring timely insurance follow-up, claim resolution, productivity, quality, and reduction of outstanding AR. The role involves team management, performance monitoring, escalation handling, client coordination, and process improvement.
Key Roles and Responsibilities
Manage and supervise the daily operations of the AR follow-up team.
Allocate AR accounts and ensure proper workload distribution among team members.
Monitor daily productivity and ensure team members achieve assigned targets.
Review AR aging reports and prioritize high-value and aged claims.
Ensure timely follow-up on unpaid, underpaid, and denied insurance claims.
Review complex denials and provide appropriate action plans to the team.
Ensure claim status, follow-up notes,
and actions are accurately documented in billing software.
Conduct daily or weekly team meetings to review pending accounts and operational concerns.
Monitor team quality and coordinate with the QC team to address errors.
Identify repeated errors and provide feedback, coaching, and process training.
Prepare and share productivity, AR, client assistance, and performance reports.
Ensure client assistance items are followed up and resolved within the required timeline.
Coordinate with Charge Entry, Payment Posting, Advantage Verification, and other billing teams when required.
Respond to client concerns and provide transparent updates on outstanding AR issues.
📌 Team Leader Ar Operation Us Medical Billing Healthcare Day Shift Chennai
🏢 Anicut Healthcare Solutions
📍 Chennai
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